Here is a quick breakdown of what our shipping fees look like:
Orders totaling $0.00 - $25.00 = $3.95
Orders totaling $25.01 - $50.00 = $5.95
Orders totaling $50.01 - $75.00 = $7.95
Orders totaling $75.01 - $100.00 = $8.95
Orders totaling $100.01 - $150.00 = $9.95
Orders totaling $150.01 - $200.00 = $10.95
Orders totaling $200.01 - $250.00 = $12.95
Orders totaling $250.01 - $300.00 = $14.95
Orders totaling $300.01 - $350.00 = 15.95
Orders totaling $350.01 - $400.00 = 17.95
Orders totaling $400.01 - $500.00 = 18.95
Orders totaling $500.01+ = $19.95
Additional delivery charges may apply to items that are too large or require special packaging.
Please keep in mind that all our products are designed and made by independent makers across the country. While we do everything we can to get these products to you as soon as possible, arrival times may vary on occasion.
Items shipped to Alaska, Hawaii and U.S. territories are delivered with an additional charge.
Furniture and Large Items
Because furniture, rugs and other large items are bulky, heavy, and may have limited availability, these items have a delivery and processing surcharge. Any charges will be listed on the product page and will appear at checkout.
Please note that furniture and other oversized items are unable to ship to US territories, Alaska, Hawaii, islands within the continental US, PO boxes, APO/FPO addresses and locations outside of the US.
Please contact our team at firstname.lastname@example.org with any questions!
We want to make sure your entire experience with Scoutmob is the best it can be, from start to finish — this includes our site, our makers and their amazing goods. We want you to be jumping up and down with joy when you get your Scoutmob order in the mail, and if that's not the case, we'll do everything we can to make it right.
Do you need a different size? Was the color not quite what you expected? Whatever the reason, email us at email@example.com, we'll do everything we can to resolve your issue quickly.
Most of our products have a 14-day return policy, which means they can be returned for a full refund, no questions asked. Custom and Made to Order products cannot be returned, unless they are damaged or defective upon arrival. The same goes for Food and Beauty items. A few of our products are exchange only and, on the rare occasion that we have final sale items, some may not be returned at all. All returns will be refunded (minus any initial shipping costs) using the original payment method.
Below you'll find a few more details regarding the specifics of our return policy, which can also be found on individual product pages, right next to the Details:
14 Day Returns
If you're not happy with this item for any reason, you can return it for a full refund within 14 days.
Custom or Made To Order
These products are made just for you and cannot be returned or exchanged unless they arrive damaged or defective.
Food or Beauty
These products cannot be returned or exchanged unless they arrive damaged or defective.
These made-to-order items may only be exchanged for an alternate size.